We are expert in Vietnam Type Approvals, Energy Efficiency, EOR & IOR services, cryptography licensing

Who we are

We are a professional consulting agent who providing effective solutions for import procedures, state quality inspection and licensing so your products can access the Vietnamese market. With these solutions, we help manufacturers and distributors to ensure regulatory compliance, saving costs and lead time. Thereby, ExtendMax helps our customers improve the competitiveness of their products and ensures that consumers can use quality products that have been tested and licensed.

History and milestones

ExtendMax Vietnam Co., Ltd. was established on August 19, 2015 with enterprise code (tax code) 0106943741. August 19 is a special day not only for us, this is also the day the Vietnamese people celebrate 70 years of The August Revolution laid the foundation for the birth of a strong and traditional Vietnam.

Starting from a micro company, we faced countless difficulties in the early days of establishment. This includes the lack of material and human resources and the lack of brand building in the market. Thanks to constant efforts and the pursuit of perfection right from the smallest services, ExtendMax has continuously developed and achieved many outstanding achievements. We have built a team of more than 18 experts including lawyers and engineers, completed many complex projects with the best results, and won many domestic and foreign awards including the prestigious SME100 Asia award and Global Brands Awards. Among them, our greatest achievement is gaining the trust of hundreds of customers from Vietnam and more than 30 countries, including BigTech customers from US, Germany, Japan, Korea, China, Taiwan, Singapore...

ExtendMax is proud to be a supplier for consulting regulation certification, declaration of conformity, and import license application for the world's leading technology companies such as Microsoft, Amazon, Samsung, LG, Lenovo, Dell, Oppo, Fujitsu, realme, OnePlus, Dynabook, Panasonic....

Lets' take a look at ExtendMax's achievements in the short video below

Vision and Core Values

Since the early days of establishment, we have set a vision towards the goal of becoming a leading enterprise in the APAC region in the fields of testing, compliance certification, and market access consulting. We not only support foreign manufacturers accessing the Vietnamese market but also support Vietnamese manufacturers exporting products to the regional and international market. The foundation of all our achievements on the path to achieving our mission are ExtendMax's 5 core values:

Compliance

As a consulting supplier for the world's leading manufacturers, we understand that compliance with local laws is a fundamental factor in the sustainable business development of multinational companies. ExtendMax will assist you in carrying out procedures so that products can be imported and exported in accordance with Vietnamese law. For us, ensuring compliance with regulations is the most important core value, decisive for ExtendMax's survival as well as ensuring ExtendMax's customers do not face any risks in doing business and operations in Vietnam.

Commitment

We provide services with strong commitment. ExtendMax customers will be completely assured of lead time, results and costs within the agreed budget. We will transparently notify customers of risks as well as the possibility of additional costs before starting the project.

Customer focus

Each member of ExtendMax always understands that customers are the ones who pay us, we have a mission to provide services to customers with a serving mindset and receive customer praise as a valuable reward. We have an obligation to protect customers' interests as well as bring the best value to customers through professional services.

Creative solutions

Providing innovative and creative solutions is what makes us stand out among the countless consulting companies on import-export procedures and licensing in Vietnam. We plan long-term projects for our clients, making the most of the resources they have, using our in-depth understanding of legal regulations as leverage. Thereby, we provide creative and effective solutions to help customers save maximum costs and time in projects on testing, certification of conformity, and applying for civil cryptography licenses.

Clear consulting

We always provide clear and transparent consulting content to the maximum extent. For us, general answers without accompanying legal basis and without clear conclusions are a waste of our customers' time. At the same time, we also list costs related to projects transparently with valid evidence.

Meet our team

For us, the human resources is the highest value that is decisive to the survival and development of the company. We always want to attract young talents, nurture integrity and responsibility in work, and develop professional capacity to provide the best services to customers.

Board of directors

Learn more about Alex Phuong Tran

Key members

Our team

Our team is ready to provide you with the best services.

Our services

As a professional consulting agent, Extendmax provides comprehensive services in state quality inspection activities, product compliance certification according to current technical regulations, and applying for specialized trading licenses for ICT products.

Product Qualtiy Inspection Registration

Product Qualtity Inspection Registration (PQIR) is the first step in procedures for importing products into the Vietnamese market. This procedure seems simple but in fact is very important and determines the next steps of the process of certification of conformity, declaration of conformity and greatly affects costs if QCVN technical regulations are registered not in the correct scope of application. At ExtendMax, our experienced lawyers and engineers will advise and help you register for specialized inspections with the necessary standards, without registering for technical regulations outside the scope of application. At the same time, we help minimize errors in preparing documents, helping the registration process for quality inspection of imported goods to be approved at state management agencies significantly faster.

Don't miss our separate article detailing procedures and requirements of the imported product quality inspection registration (PQIR or IPQR).

In-country testing for QCVN and TCVN

Each national technical regulation (QCVN) and national technical standard (TCVN) will normally need to be tested in laboratories designated or recognized by state management agencies for testing methods and must have designation or recognition certificates required for testing. In many cases, a single testing laboratory is not qualified to inspect and test all standards and technical regulations applicable to a product. At the same time, for QCVN national technical regulations on RF, the type of sample product used is often a specific type such as "conducted sample".

ExtendMax will help you plan the testing, advise you on preparing the appropriate type and quantity of test samples and minimize negative impacts on the test sample. We will also, on behalf of customers, rotate test samples to testing laboratories with the best services (including ExtendMax's VNCA lithium battery testing laboratory) to optimize time and save costs for customers. In addition, we also closely monitor the project, ensuring that the test results correctly and fully list the necessary information to ensure that the test results are approved by certification organizations and competent authorities. Let's learn more about ExtendMax's testing services.

CR & ICT type approval and DoC

Surely you have encountered difficulties when obtaining certificate of conformity and declaration of conformity at Vietnam certification authorities?

We understand that because the conformity certification procedure requires a comprehensive grasp of product quality laws, technical regulations and standards laws as well as the guiding decrees and circulars of the Government and ministries with state management functions. To solve that difficult problem, you are recommended to use ExtendMax's conformity certification consulting service. Currently, we are serving many of foreign manufacturers as well as hundreds of importer, large and medium, in handling compliance certification procedures to ensure goods import plans are implemented perfectly in each step.

For manufacturers, ExtendMax advises customers right from the product development stage to ensuring the product meets technical requirements as well as state management requirements. Thereby, testing, quality certification procedures and subsequent conformity assessment announcement will become simple and friendly. We also prepare documents for the certification process properly in both English and Vietnamese.

For importers, we advise on choosing suitable products to import that meet Vietnam's regulations on product quality, minimum energy efficiency as well as spectrum requirements. In addition, we also support distributors in contacting manufacturers to receive support and share resources to save maximum costs as well as shorten the time to evaluate certification documents and conformity announcement.

Find out more details about ExtendMax's services through the corresponding articles detailing instructions for ICT type approval or home appliance Safety & EMC CR approval.

DoC for VNEEP energy efficiency label

This is a service category with lots providers in the market, so what makes ExtendMax's service so special?

For us, this service is more than simply conduct energy efficiency ratio testing and energy labeling DoC certification We also provide customers with the best solutions in test sample preparation. At the same time, planning is also very important. ExtendMax outlines the roadmap for adopting new standards and offering the best solutions for customers. Please see a detailed description of our VNEEP energy labeling DoC service.

CSP & CCP trading license

A conditional business license is a license issued by a competent state agency when a business has a need and meets all business conditions according to the provisions of law. For the information technology industry, typical types of conditional business licenses include business license for civil cryptographic product (CCP), cyber security products (CSP), digital signatures... When applicants do not clearly understand the process, procedures and necessary conditions, applying for a license, it would be a paintful process or they can even get stuck.

ExtendMax is currently providing CSP and CCP trading license application services for many big manufacturers and dealers. We not only advise and guide our customers on options to meet regulatory requirements, but also plan and provide the best support solutions in accordance with the law.

Currently, consulting services for dealer licenses for civil cryptographic products as well as network information security products are the areas where our customers acknowledge that ExtendMax is the best service provider on the market. What makes Extendmax stand out is its ability to help customers filter products that require or do not require a license at a high level of accuracy in extremely fast time, and is able to assist customers in preparing "technical plan" for products that use encryption. This is also an area that we are proud of because very few suppliers on the market are able to respond due to not having qualified personnel or lack of experience in cyber security law as well as lack of knowledge in encryption or information technology.

If you are exporting ICT products to Vietnam, especially products classified under ECCN 5A002 section, learn more about our services to obtain cryptographic trading license as well as cybersecurity product trading license.

IOR and EOR services

As explained above, evaluate procedures and import requirements for ICT equipment is a nightmare for a normal logistics supplier or forwarder because of its complexity. An information technology device can have an HS code that falls into a state quality inspection list or applies for licenses from many different state management agencies at the same time. Determining the correct HS code and the correct type of license needed to import is a field that requires not only import and export experience but also extensive knowledge of information technology, cryptographic techniques, and network information security as well as radio and telecommunications.

At the same time, in many cases factories producing leather shoes, garments, toys... do not meet the conditions for applying for a business license for civil cryptographic products because the registered business line is not suitable, or lack of qualified human resources. The solution for such cases is to use ExtendMax's Importer of Record (IOR) or Exporter of Record (EOR) services.

Currently, we are an designated IOR and EOR service supplier for giants of security equipment such as Cisco, Palo Alto, and Arista in the global supply chain. At the same time, we have imported help LEGO to import important network infrastructure items for LEGO factory project in Binh Duong Vietnam with an investment value of nearly 1 billion USD.

Our other best services

In addition to the services that create ExtendMax's reputation listed above, we are also trusted by customers in other services such as applying for import permit for industrial printers, applying for Exemption Letter (LoNA) of all product kinds (CCP, CPS, EE, ICT), or Vietnamese - English translation of technical standards and regulations when customers need.

Please refer to all of ExtendMax's services here

Customer reviews

For us, customer reviews about ExtendMax are very important to improve service quality. At the same time, this is also a great source of encouragement to help us increasingly improve ourselves. With a progressive spirit, we use Google to review local businesses as the main platform. This is a transparent and easy-to-implement review platform that cannot be edited or hidden by business owners.

By the end of 2023 we had received over 140 reviews, of which 98% were from direct ExtendMax customers with 99% resulting in positive experiences. Most related review contents are as follows:

"Etendmax is the best compliance service company I know. Because the company always promptly updates new regulations of the law in both Vietnamese and English. Good service quality meets time requirements. The staff's attitude is also very good, always supporting customers quickly and promptly." - Ms. Trinh Thi Bich Thuan (Synnex FPT)

"One of the best specialized service companies I have ever worked with, supporting detailed quotes & promptly answering questions." - Mr. Son Tran (ATEC Systems)

"Excellent customer service, everything was arranged perfectly and nothing to complain about." - Mr. Le Nguyen Dan (realme)

"Enthusiastic consulting. Very in-depth knowledge and expertise. Looking forward to having the opportunity to cooperate with Extendmax" - Mr. Doan Diep (CTX Intenational)

"ExtMax Company provides consulting services for certification of regulations, standards, energy labels,... for businesses in a professional and quick manner. Viet A Company will continue to support the use of our services. Your Company in the near future." - Ms. Huong Nguyen (Viet A Tech)

"DAIKIN VIETNAM is working with Extendmax to consult and do conformity for radar sensor. Extendmax actively responds to customer questions and requests." Mr. Duong Vu (Daikin Vietnam)

See all review or review us at: https://maps.app.goo.gl/NsfSY9E7iUxoA3Lu6 

Contact Info

In all cases, we recommend that customers contact us via work email as the most official and professional working channel. For questions that need quick advice, we are also ready to respond via phone or WhatsApp (+84 915 836 555) or WeChat (ID: EXTENDMAX). Our Head Office at ExtendMax Villa is always open and enthusiastically welcomes you to contact us directly during business hours.

EXTENDMAX VIETNAM COMPANY LIMITED

Hotline: +84 915 836 555 | Tel: +84 24 6666 3066 / +84 24 6666 3088

Email: consultant@extendmax.vn | phuong.tran@extendmax.vn

HO: ExtendMax Villa, C01-L18 An Vuong, Duong Noi urban area, Duong Noi ward, Ha Dong district, Hanoi City, Vietnam

Test laboratory: BT02-21, An Hung urban area, To Huu street, La Khe ward, Ha Dong district, Hanoi City, Vietnam

Registration add: P903, 9th floor, Tower A, Sky City Tower Complex, 88 Lang Ha street, Lang Ha ward, Dong Da district, Hanoi city, Vietnam